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welcome to
ATELIER DEPARTMENT 13

We want to do everything possible to make you feel at home, take care of this apartment as if it were your home !!

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Remember that it is a residential building, we know it feels like a hotel but it has different rules.

What should you know about this department?

Basic rules

What should you know about this department?

If any of the rules is broken you are subject to financial penalties and cancellation of your reservation without refund

REGLAS BÁSICAS

How do I check out?

CHECK OUT

You must contact me P ablo (0998378743)  and tell me that you are already leaving the apartment, you must give the keys to the guard in the lobby and that's all, then the cleaning people if they have any news, I will contact you

Use of social areas

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The building administration reserves the right to prohibit the use of the social areas if the established norms are not respected, if this happens they may have fines

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Building rules

Do not enter with food

Do not enter with alcoholic beverages

Do not enter with clothing not appropriate for the use of social areas

Put the garbage in its place

Respect maximum capacity

Respect the established schedule for use

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Pool

You must shower before entering

You must use a bathing cap

accidente
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What if I accidentally damage something?

Please, if something happens you must contact us immediately to be able to arrange it for your reservation and for the next reservation, we know that accidents happen, we will surely reach an agreement to fix what happened

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What if I find something damaged?

Although we do an exhaustive review of the apartment before giving it to you, you only have to contact me Pablo (0998378743) and send me a photo to be able to have the proof as soon as you occupy the suite

taxi

Do you need a reliable taxi?

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Communicate in time so that you can request the service, especially if it is to the airport (24 hours before)

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Geovany (+593) 995639598

BASURA

Take this information into account

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Where should i take out the trash

Subsoil 1

When exiting the elevator, exit through the door on the left. When you leave that door, turn right (in front of parking lot 13)

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What happens if I run out of cleaning and grooming supplies?

We have placed the basic implements if you require something additional you must purchase it on your own.

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Do I need something special that the department doesn't have?

Contact me to see if I can help you in this regard

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Please disconnect the devices from the power for 1 minute and reconnect them, wait for all the lights to come on and check the service

If the problem persists, contact me

What if the internet doesn't work?

internet
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Have I placed an order for applications?

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If you made an order for food at home you must receive it in the lobby, for no reason the guard can upload the order to the department.

Do you want to extend your reservation?

You must communicate as soon as possible so that we can manage it, reservations enter very soon and the calendar is filled

RESERVA EXTRA

Do I want an additional cleaning service?

The cleaning of entry and exit is contemplated in the $ 20

If you require an additional cleaning service it has a value of $ 15 dollars per day

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OUR ACCOMMODATIONS

WE HAVE SEVERAL DEPARTMENTS IN THE SECTOR:

  • Luxury Accommodation

  • Suites

  • Low Cost Accommodation.

  • Pet friendly accommodation

  • 2 and 3 bedroom apartments

If you have a special requirement:

For every 10 nights with us
GET A FREE NIGHT
in any of our departments.

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Steps to follow

  1. Take a PHOTO in the place you like the most in the apartment or building.

  2. Tag us on our social networks (burm.ec)

  3. Leave us an incredible comment for the app you have used (airbnb, verb, booking.com)

  4. If you made a direct reservation, leave us your opinion on facebook

  5. Finally, register in the "REGISTRATION" BUTTON

To be approved you must send a screenshot of all the steps carried out to 0998378743

Once all these steps have been done, you will receive the email how many nights you have accumulated (valid for the next reservation, restrictions apply)

We are not responsible for damage to your vehicle, lost or forgotten objects

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