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welcome to FONTANA DEPARTMENT 5 We want to do everything possible to make you feel at home, take care of this apartment as if it were your home !! . Remember that it is a residential building, we know it feels like a hotel but it has different rules. What should you know about this department? 1. Basic Rules 2. How do I check out? 3. Use of social areas 4. What happens if I damage something? 5. What happens if I find something damaged? 6. Do you need a reliable taxi? 7. Where should I take out the trash? 8. Do you need cleaning and personal hygiene implements? 9. Do I need something special that the department doesn't have? 10. What happens if the internet doesn't work? 11. Have I placed an order for applications? 13. Do I want an additional cleaning service? 12. Do you want to extend your reservation? Basic rules What should you know about this department? If any of the rules is broken you are subject to financial penalties and cancellation of your reservation without refund REGLAS BÁSICAS How do I check out? CHECK OUT You must contact me P ablo (0998378743) and tell me that you are already leaving the apartment, you must give the keys to the guard in the lobby and that's all, then the cleaning people if they have any news, I will contact you CONTACT Use of social areas areas The building administration reserves the right to prohibit the use of the social areas if the established norms are not respected, if this happens they may have fines Building rules Do not enter with food Do not enter with alcoholic beverages Do not enter with clothing not appropriate for the use of social areas Put the garbage in its place Respect maximum capacity Respect the established schedule for use Pool You must shower before entering You must use a bathing cap accidente What if I accidentally damage something? Please, if something happens you must contact us immediately to be able to arrange it for your reservation and for the next reservation, we know that accidents happen, we will surely reach an agreement to fix what happened COMMUNICATE ME What if I find something damaged? Although we do an exhaustive review of the apartment before giving it to you, you only have to contact me Pablo (0998378743) and send me a photo to be able to have the proof as soon as you occupy the suite COMMUNICATE ME taxi Do you need a reliable taxi? Communicate in time so that you can request the service, especially if it is to the airport (24 hours before) . Geovany (+593) 995639598 COMMUNICATE ME BASURA Take this information into account Where should i take out the trash Same floor as the apartment (floor 5) or basement 1 On the left side of the elevator is a door for emergency stairs, go down the same half floor and there will be a small room where you can deposit The second option is in the basement 1. When leaving the elevator, on the left side is the container Communicate me What happens if I run out of cleaning and grooming supplies? We have placed the basic implements if you require something additional you must purchase it on your own. Communicate me Do I need something special that the department doesn't have? Contact me to see if I can help you in this regard Communicate me Please disconnect the devices from the power for 1 minute and reconnect them, wait for all the lights to come on and check the service If the problem persists, contact me CONTACT What if the internet doesn't work? internet aplicaciones Have I placed an order for applications? If you made an order for food at home you must receive it in the lobby, for no reason the guard can upload the order to the department. Do you want to extend your reservation? You must communicate as soon as possible so that we can manage it, reservations enter very soon and the calendar is filled CONTACT RESERVA EXTRA Do I want an additional cleaning service? The cleaning of entry and exit is contemplated in the $ 20 If you require an additional cleaning service it has a value of $ 15 dollars per day CONTACT limpieza OUR ACCOMMODATIONS WE HAVE SEVERAL DEPARTMENTS IN THE SECTOR: Luxury Accommodation Suites Low Cost Accommodation. Pet friendly accommodation 2 and 3 bedroom apartments If you have a special requirement: GET IN TOUCH For every 10 nights with us GET A FREE NIGHT in any of our departments. Steps to follow Take a PHOTO in the place you like the most in the apartment or building. Tag us on our social networks (burm.ec) Leave us an incredible comment for the app you have used (airbnb, verb, booking.com) If you made a direct reservation, leave us your opinion on facebook Finally, register in the "REGISTRATION" BUTTON To be approved you must send a screenshot of all the steps carried out to 0998378743 RECORD Once all these steps have been done, you will receive the email how many nights you have accumulated (valid for the next reservation, restrictions apply) We are not responsible for damage to your vehicle, lost or forgotten objects